SAMPLE: Combination Resume (Management)

Seamus McFadden
718 St. Peter Street
New Orleans, LA 70116
504.555.5555
smcfadden@yahoo.com

Intense desire to maximize my multilayer of management skills, quality assurance, program development, training experience, customer service, and a successful track record in the blood banking care environment to help a non-profit or community organization. 

SUMMARY OF QUALIFICATIONS

Results-oriented, high-energy professional with a successful record of accomplishments in the blood banking, training, and communication transmission industries. Experience in phlebotomy, quality assurance and customer service with focus on providing the recipient with the highest quality blood product. Fully compliant with FDA cGMP, Code of Federal Regulations, AABB accreditation, and Louisiana state laws.

Major strengths include strong leadership, excellent communication skills, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, as well as supervisory skills including hiring, termination, scheduling, training, payroll, and other administrative tasks. 

PROFESSIONAL ACCOMPLISHMENTS

Facilitated educational projects successfully over the past two years for Northern Louisiana blood centers, a FDA regulated manufacturing environment, as pertaining to cGMP, CFR’s, CA state and American Association of Blood Bank (AABB) regulations, and assure compliance with 22 organization quality systems.

Provided daily operational review/quality control of education accountability as it relates to imposed government regulatory requirements in a medical environment.

Assisted other team members in veni-punctures, donor reaction care and providing licensed staffing an extension in their duties by managing the blood services regulations documentation (BSD’s) while assigned to the self-contained blood mobile unit (SCU).

Successfully supervised contract support for six AT&T Broadband systems located in the New Orleans Area. Provided customer intervention/resolution, training in telephony and customer care, Manpower Scheduling, Quality Control, Payroll, and special projects/plant extensions and evaluations to ensure proper end-of-line and demarcation signal.

Reduced employee turnovers, introduced two-way communication to field employees, enhanced employee appearance, and spearheaded the implementation of employee (health) benefits.

Supervised and maintained the position of System Technician in charge of status monitoring and the integration of monitoring devices in nodes and power supplies. For the reception and transmission of telemetry to the network operation centers (NOC’s) located in Denver, CO and Salt Lake City, UT. Designed plant extensions, improved the paper flow and inventory control for the warehouse. Provided preventative maintenance at the system level, face to face customer interaction when required ,and traveled to several telephony/@home systems in the U.S. for evaluation and suggestions in using the status monitoring equipment.

Chief point of contact for the AT&T telephone and the ABC Affiliated TV stations, as it relates to complaints and diagnosing communicational problems either at the site or remote broadcasting. Also tested/repaired prototype equipment for possible consideration or for future use.

Reviewed FAA safety requirements and procedures to ensure compliance for aircraft and passenger safety.

Communication expert and programming specialist for the intermediate range Lance and Persian missile systems. Trained to operate and repair the (FDC) fire direction control computer system and field satellite communications.

WORK HISTORY 

• Acting Education Manager, American Red Cross,
  New Orleans, LA: 2004-2008
• Education Coordinator, American Red Cross,
  New Orleans, LA: 2002-2004
• Cable Television CATV Supervisor, Cox Communications,
  Monroe, LA: 1998-2002
• CATV System Technician, Digicard Inc,
  Baton Rouge, LA:  1991-1998
• Various military training, US Army:
  1985-1991 

• Associates Degree in Communications Tulane University
• Numerous Certifications relevant to the Haemonetics industry